Return & Exchange Policy
Last Updated: May 19, 2026
1. Return Window
We accept returns within 14 days of delivery. Items must be unworn, unwashed, and in original condition with all tags attached.
2. Exchanges
Need a different size? We offer one-time exchanges within 14 days of delivery. Contact us with your order number and the size you need. Exchanges are subject to availability.
3. Non-Returnable Items
The following items are final sale and cannot be returned or exchanged:
- Balaclavas and face coverings (for hygiene reasons)
- Digital music purchases
- Items that have been worn, washed, or altered
- Items without original tags
4. How to Initiate a Return
To start a return or exchange:
- Email us at [email protected] with your order number
- Include the reason for the return and photos of the item
- We will reply within 2-3 business days with return instructions
- Ship the item back using the provided instructions
5. Refunds
- Refunds are processed within 5-7 business days after we receive and inspect the returned item.
- Refunds are issued to the original payment method.
- Original shipping costs are non-refundable.
- Return shipping is the responsibility of the customer unless the item was defective or we made an error.
6. Defective or Damaged Items
If you receive a defective or damaged item, contact us within 48 hours of delivery with photos. We will provide a prepaid return label and send a replacement or full refund at no additional cost.
7. Contact
For all return and exchange inquiries:
